Privacy Policy

1. Introduction
This privacy policy informs you about the nature, scope and purposes of the collection and use of personal data when using the online store at en. bluettipower. eu (hereinafter referred to as "online shop") of POWEROAK GmbH (hereinafter referred to as "we" or "us"). We are the entity responsible for all personal data collected in the online store unless this privacy policy provides different information.

Personal data is information that can be used to identify a person, such as name, email address, or phone number. It also includes purely technical data that can be associated with a person.
2. Contact details of the controller
Lise-Meitner-Str. 14
28816 Stuhr
Authorized Managing Director: Xiaoxiang Yan
Tel: +49 911 - 311 09 790
Email: bluetti-es@bluettipower. com
3. Summary of processing activities
The following processing activities involving personal data are carried out in this online store:

1. Server log files
2. Contact
3. Use of cookies
4. Order processing and fulfillment

3. 1 Automatic collection of access data/server log files
We automatically collect a number of technical data, including personal data, with each access to our online store. This data includes

  • User IP address
  • Name of the online store or file accessed
  • Date and time of access
  • Transferred data volume
  • Message about recovery success
  • Browser type and version
  • User operating system
  • User device, including MAC address
  • Referring URL (the previously visited page)
This data is not combined with other personal data that you actively provide in the online shop. We collect server log files for the purpose of administering the online store and to detect and defend against unauthorized access.
1. a) Legal basis
The processing of personal data in log files is based on art. 6(1)(f) of the General Data Protection Regulation (RGPD). This legal basis allows the processing of personal data in the field of the "legitimate interest" of the controller, provided that your fundamental rights, freedoms or interests do not prevail over this interest. Our legitimate interest lies in ease of administration and the ability to detect and track hacking attempts. You can object to this data processing at any time if you have reasons based on your particular situation that speak against the processing. To do this, just send an email to sale-eu@bluettipower. com

1. b) What are IP addresses?
IP addresses are assigned to any device (eg smartphone, tablet, PC) connected to the Internet. The actual IP address depends on the internet connection your device is using at the time. This can be the IP address assigned to you by your Internet Service Provider when you connect to the Internet through your home Wi-Fi, or it can be the IP address assigned to you by your mobile network provider or the IP address of a Public or private Wi-Fi or other Internet access provider. In its most common form (IPv4), an IP address consists of four blocks of digits. As a private user, you rarely use a constant IP address, as it is only temporarily assigned to you by your provider (so-called "dynamic IP address"). With a permanently assigned IP address (so-called "static IP address"), it is theoretically easier to uniquely assign user data. Apart from the purpose of tracking unauthorized access to our online offers, we do not use this data on a personal basis, but analyze it anonymously to determine which of our online stores are favorites, how many daily accesses occur and similar information.

Our online store now supports the new IPv6 addresses. If you already have an IPv6 address, you should also know the following: The IPv6 address consists of eight blocks of digits. The first four blocks are usually dynamically assigned to private users, as is the full IPv4 address. However, the last four blocks of an IPv6 address (known as an "interface identifier") are determined by the device you use to browse the online store. Unless otherwise configured in your operating system, the so-called MAC address is used for this. The MAC address is a unique serial number assigned to every IP-enabled device around the world. Therefore, we do not store the last four blocks of your IPv6 address. In general, we recommend enabling the "Privacy Extension" on your device to better anonymize the last four blocks of your IPv6 address. Most common operating systems have a "Privacy Extension" feature, although it may not be enabled by default in some cases.
1. c) Data retention period
The server log files containing the aforementioned data are automatically deleted after 180 days. However, we reserve the right to store server log files for a longer period if circumstances indicate an unauthorized access attempt (such as hacking or a DDoS attack).
3. 2 Data collection when contacting us
When you contact us by email or phone, the data you provide (your email address, optionally your name and phone number) will be stored by us to answer your questions.

1. a) Legal basis
The processing of personal data from contact inquiries is based on article 6, paragraph 1, letter b) of the GDPR. This legal basis allows the processing of personal data when necessary for the execution of a contract or for pre-contractual measures at the request of the interested party.

1. b) Data retention period
We will delete the data collected in connection with a contact inquiry once storage is no longer necessary to handle your request, or restrict processing if statutory retention obligations apply.
3. 3 Use of cookies
Our virtual store uses cookies for analytical purposes to improve the visitor experience and the quality of our virtual store and its content. Currently, our store uses the following cookies for analytical purposes:

  • to analyze interactions with and performance of our Products;
  • to debug analyze interactions with our Products and their performance;
  • to debug and identify bugs that affect functionality;
  • to detect security incidents, protecting against malicious, deceptive, fraudulent or illegal activities;
  • for research related to technological development and demonstration
  • to improve or improve our Products or our website.
Please note that if cookies are not accepted, the functionality of our webshop may be limited.
1. a) Notes on cookies
Cookies are small text files that the browser stores on your device when you visit our online store. They allow you to "recognize" individual services within a virtual store and remember the settings you have made. Cookies improve usability by storing login data and are also commonly used to collect statistical data for analysis and advertising purposes.

Some cookies, known as session cookies, are automatically deleted from your device once you leave the online store. Others, known as persistent cookies, are stored for a specific period, not more than two years. In addition, we use third-party cookies, which are managed by third parties to provide specific services.

You have control over the use of cookies. Most browsers offer options to restrict or completely disable the storage of cookies. However, please note that without cookies, the functionality and usability of the web shop may be limited.

1. b) Legal basis
The technical structure of the virtual store requires the use of certain techniques, such as cookies, which are essential for the correct functioning of the virtual store and to enable assistance functions. The deactivation of these essential cookies would prevent the use of our virtual store. The legal basis for the processing of these cookies is our legitimate interest under article 6, paragraph 1, letter f) of the GDPR, which guarantees the proper functioning and ease of use of our virtual store.

We only install non-essential cookies with your consent, which you can provide through the Consent Manager on your initial visit to our online store. These features are activated and used with your consent to analyze and improve the use of the virtual store, improve its usability in different browsers or devices, recognize you when you visit us again and offer you relevant advertising (including interest-based advertising) if necessary. . The legal basis for the treatment of these cookies is article 6, paragraph 1, letter a), of the GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing prior to the revocation.
1. c) Duration of data storage
Session cookies are automatically deleted when you close your browser. The storage duration of persistent cookies can be found in the cookie settings summary of your web browser.

3. 4 Execution and processing of orders
When you place an order in our online shop, we collect various personal data (name, address, contact information, payment information) that we need for the execution and processing of the order.

1. a) Legal basis
The processing of personal data related to the execution and processing of orders is based on article 6, paragraph 1, letter b) of the GDPR. This legal basis allows the processing of personal data when necessary for the execution of a contract with the interested party.

1. b) Duration of data storage
We delete the data collected in connection with the execution and processing of an order once its storage is no longer necessary for the processing of the order, or we restrict the processing if there are legal retention obligations.
4. Your rights
You have the right to request free information about the personal data stored about you. In addition, you have the right to have incorrect data corrected, to request the limitation of the processing of excessively processed data and to request the deletion of illegally processed or excessively stored personal data (without prejudice to legal retention obligations and other reasons referred to in article 17, paragraph 3, of the GDPR). In addition, you have the right to receive all the data that you have provided us in a commonly used and machine-readable format (right to data portability), provided that you have provided it to us based on your consent or for the performance of a contract.

You also have the right to file a claim with a data protection supervisory authority. You can find a list of German and European data protection officers as well as their contact details at the following link: https://www. bfdi. bund. de/DE/Infothek/Anschriften_Links/anschriften_links-node. html.
5. Objection to the processing of your data, article 21 of the GDPR
In case of processing of personal data for the performance of tasks carried out in the public interest (article 6, paragraph 1, letter e) of the GDPR) or with purposes of legitimate interests pursued by the controller (Article 6, paragraph 1, letter f) of the GDPR), you have the right to object to the processing of your personal data at any time. The processing of the personal data will then cease, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing is necessary for the establishment, exercise or defense of legal claims.

If you have the right to object to specific procedures, we will tell you about it in the description of each procedure.

To exercise your rights, just send an email to bluetti-es@bluettipower. com
6. Revocation of consent
If you have given us your consent to the processing of your personal data, you can revoke it at any time with effect for the future, without indicating the reasons. To do this, simply send an email to the following address. The revocation does not affect the legality of the treatment based on the consent before its withdrawal.

To exercise your rights, just send an email to bluetti-es@bluettipower. com.
7. Data Recipients
As a general rule, we do not disclose personal data to third parties unless explicitly mentioned in this privacy policy.

Personal data may be disclosed to the following categories of recipients:

  • Service Providers. We may share personal data with our vendors and Service providers who perform services on our behalf. These third parties are authorized to use your personal data only to the extent necessary to provide these services to us, such as placing orders, processing payments, sending and improving communications, developing and improving our Products, the detection, prevention and correction of fraud or other prohibited activities, and other support services for the provision of our Products.
  • Show other users. The content you post on is. bluettipower. eu can be displayed in es. bluettipower. eu Other users will be able to see some information about you, such as your name if you submit a review. We are not responsible for the privacy practices of other users who will see and use the information posted.
  • As Required By Law and Other Similar Disclosures. We may access, retain, and disclose your personal information, other account information, and content if we believe it is necessary or appropriate to comply with law enforcement requests and legal process, such as a court order, government request, or subpoena . We may also access, retain, and disclose your personal information, other account information, and content if we believe in good faith that disclosure is necessary to protect your rights, property, or safety, ours or others, or to investigate fraud.
  • Merger, Sale or Other Asset Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your Information may be sold or transferred as part of such a transaction, as permitted by law and/or contract. Use of your personal information after any of the above events will be governed by the provisions of the Privacy Policy in effect at the time such personal information was collected.
8. Transfer to recipients outside the EEA
In the course of our business relationships, your personal data may be transferred to or communicated to third party companies. These recipients may be located outside the European Economic Area (EEA), in third countries. Said treatment is carried out for the sole purpose of fulfilling contractual and commercial obligations and maintaining your commercial relationship with us.

The European Commission has issued adequacy decisions certifying that certain third countries offer a level of data protection comparable to that of the EEA (a list of these countries and copies of the adequacy decisions can be obtained at: https: //commission. Europe. eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions). However, in other third countries to which personal data may be transferred, there may be a lack of consistent high-level data protection due to the absence of adequate legal provisions. If this is the case, we make sure that sufficient data protection safeguards are in place. This can be achieved through binding corporate rules, standard contractual clauses issued by the European Commission for the protection of personal data, certifications or approved codes of conduct.
9. No obligation to provide personal data
We do not condition the conclusion of contracts with us to the fact that you previously provide us with personal data. As a customer, you generally have no legal or contractual obligation to provide us with your personal data. However, some offers may be limited or unavailable if you do not provide us with the necessary information. If this is the case for any of the products we offer, you will be informed separately.
10. No automated decision-making
No automated decision-making, including profiling, is made in accordance with Article 22 Paragraphs 1 and 4 of the GDPR.