shipping policy

Currently we ship to the following countries (Soon we will open with more countries): We can deliver to most of the countries of the European Union such as Germany (DE), Italy (IT), France (FR), Spain (ES), Portugal (PT), Poland (PL), etc. And also The Balearic Islands and The Canary Islands of Spain. If your country/region is not mentioned here, please feel free to contact us for shipping details before purchase.

Shipping details:

  • Deadline for preparing the package 1 - 2 business days after paying the order.
  • Delivery time of 1 - 4 business days for packages sent from a Spanish warehouse.
  • Delivery time of 5 - 10 business days for packages sent from a German warehouse.
  • Free shipping to inland areas.
  • Automatic calculation for the shipping cost according to the weight of the product for island areas.

Personal collection service on request.
Contact customer service for details on how to book the personal collection service after paying for the order.
Address of the Spanish warehouse:
Calle Gutenberg 18, 28906, Getafe, Madrid, Spain

The main cooperative logistics companies are DPD, GLS, local carriers or other shipping channels.
During the busy Christmas season, the processing period takes longer than usual, and it is expected that they may have some delays.

Bluetti is not responsible for shipping deliveries that may be affected by customs duties, delays, losses due to natural disasters, strikes or problems in air and ground transportation. The shipment is delayed for some objective or uncontrolled reason. Do not hesitate to notify us of any transport problems to help you.

For more details, do not hesitate to contact