BLUETTI EP500Pro Solar Power Station | 3,000W 5,100Wh

FAQS

• P1: Configuration Guide for UPS in Electric Network

  R1:

  1) For domestic circuits that do not work with solar energy:

  An electrician with a professional technician certificate is required to install the power system on the grid, connect the cables of critical equipment from your main electrical box to the BLUETTI UPS BOX. When power fails, it will automatically switch to EP500 or EP500Pro for power supply. The connection method: mains--domestic main circuit--BLUETTI UPS box--EP500 or EP500Pro--critical equipment (such as refrigerator, electric light and server).

  2)UPS with Solar Power:

  • 1. If the open circuit voltage of the solar panels is within the specified input range of EP500, they can be directly connected to EP500 or EP500Pro via MC4 port connectors to build UPS system.
  • 2. If the open circuit voltage of your panels exceeds the input limitation of the EP500 or EP500Pro, they must pass the "PV buck module" to lower the voltage before connecting to the system. The connection method is solar panels--photovoltaic step-down module--EP500 or EP500Pro--critical equipment (such as refrigerator, electric light and server).

• Q2: Does EP500 or EP500Pro support split phase joining?

  Rai: N.

• Q3: Can I change the work mode of EP500 or EP500Pro to work as a mobile UPS after EP500 connect to home network?

  R3:

  Yeah. Power off EP500 or EP500Pro first, and then unplug the cable, remember to set a Max. Mains current at 15A.

• Q4: What is the switching time of UPS?

  R4:

  There are two kinds of UPS working conditions for EP500.

  • No delays for UPS online;
  • 20ms from standby UPS.

• Q5: How much is the AC and DC loss?

  R5:

  • In standby state: less than 10W,
  • AC_ON & DC_OFF: less than 20W,
  • AC-ON & DC_ON: less than 25W

• Q6: After the stated 6,000 battery cycles, how much capacity is left in the EP500 and EP500Pro?

  R6:

  EP500 and EP500Pro can maintain more than 50% capacity after 6000 cycle usage.

• Q7: What is the frequency?

  R7:

  • 60Hz: US, Canada
  • 50Hz: Europe, UK, Australia
  • Cannot change the frequency 50/60Hz.

• Q8: What should I do if the solar panels on the roof of my house exceed the open circuit voltage requirement?

  R8:

  You can reduce the open circuit voltage by requesting a BLUETTI Photovoltaic Voltage Drop Module. It does not require changing the original method of installation or connection of the solar panels in your house. Through this module, the open circuit voltage of the ceiling panels can be matched to the input specifications of the EP500/EP500Pro

• Q9: Can I use another brand's solar panel and what conditions must I meet?

  R9:

  Yeah. However, it must meet:

  1)Open Circuit Voltage (VAC):

  • EP500: 55-145V/max. 20A, max. 1200W.
  • EP500Pro: Dual MPPT, each is 35-150V/Max.12A, 1200W Max. (2400W Max. for double connection).

  2)Suitable MC4 connector.

  3) We recommend that the solar panels be of the same mark.